Thu, August 16, 2018 - 19:24

Advice Centre

University can be the best time of your life, but as with anything, there may be times when you feel that you are struggling. If you feel like things are mounting up and you need some practical advice, our Advice Centre is here to support, advise and guide you through your student journey.

For free, confidential and impartial advice the Advice Centre is the place to go, about any issues you may face as a student. Whether it’s problems to do with student finance, other funding, academic problems, housing, Money worries and employment issues (to name just a few). The Advice Centre team are always here to listen and support you in a friendly, relaxed environment.

We actively strive to provide the best service for our students and as members of Advice UK and other advice organisations, we deliver the most current, relevant and accurate information at all times.

So whether you want to talk one-to-one, on the phone or by email, we are here to support you and deal with all queries on a confidential basis. You can check out our handy leaflets or visit us at the Advice Centre on the first floor of the Union building, during our drop in sessions as shown to the right.

Read the Advice Centre's Data Protection Policy here.

Money Worries

We understand that some students are being put under more pressure financially. We can advise you on Student finance and check you are receiving your full entitlement, budgeting techniques, Short term loans, benefit entitlement, additional funding for groups such as students with children, and generally ensuring you are aware of all funding options open to you.

Worried about the cost of calling Student Finance? We have a phone available to use free of charge within the Advice Centre, there is also a dedicated Student Finance telephone available to use on the 2nd floor of the Student Union building.


Top Tips

  • Make a budget using our very own budget calculator at
  • Find out about government funding. If you’re a parent, single parent or a disabled student there are extra elements of student finance you may be able to apply for. Full time and Part time students can apply for tuition fee and maintenance loans and Post Graduate students are now eligible for a tuition fee loan.
  • Check your welfare benefit entitlement - our team can assist you with a full benefit calculation and can also advise and support any application to the Hardship Fund which is run by the University. Supplement your maintenance loan with a part-time job by visiting the Job Shop on the first floor of the Union.

Academic Issues

Your education is extremely important. That is why it is vital that you get organised and stay on top of your work. We are here to help if you feel that you have any issue with your course, have problems affecting your studies, and wish to submit Mitigating Circumstances. Also we are here to discuss Academic Misconduct Allegations or you may wish to make a Complaint or Academic Appeal. We can help guide and advise you through the process adhering to University regulations.


Top Tips

  • Remember your deadlines - allow plenty of time to complete essays/revision.
  • Read the student handbook carefully - it contains all the rules and regulations for exams, essays and more.
  • Balance your education and social life - whilst you don’t want your degree to suffer at the expense of your social life, it’s important to take time out to relax. Just keep the balance right.
  • Don’t let things get on top of you - there’s loads of support available so don’t suffer in silence.

For a full list of Academic Issues - please click here.


Whether you’re in University accommodation or private housing we can advise you on your rights regarding repairs, contractual issues, return of deposits and safety issues. Don’t forget to speak to us when house hunting to make sure you get a safe and value for money, property. We will also check your contract before you sign, giving you hints and tips on what questions to ask.


Top Tips

  • Choose your housemates carefully - remember you’ll be living with these people for at least a year.
  • Head over to the HullSTARS website to check out what previous students thought of their student accommodation.
  • Visit the property - what sounds good on paper may not be so good in real life. Take a look for yourself and ask about anything you are not sure of.
  • Read your contract carefully - we can check your tenancy agreement if there is anything that you are unsure of check our Housing leaflet available from the Advice Centre on the 3rd floor of the Student Union building.
  • Take photographs of all meter readings when moving in and leaving.
  • Take a video of the property when you move in as this can also be considered proof of the inventory and condition of the property and contents.


Advice Centre Reception

First floor of Student central

01482 466263

Monday: 9:30am-3pm
Tuesday: 9:30am-3pm
Wednesday: 12:00pm-3pm
Thursday: 9:30am-3pm
Friday: 9:30am-3pm

Opening Hours (Non-Term Time)
Tuesday: 9:30am-3pm
Thursday: 9:30am-3pm

If you can’t make these times, please get in touch to arrange a more convenient time for you.

Advice Centre Downloads

Downloads You can also download one of our useful booklets below or pick up a copy from the Advice Centre.

Housing Queries
Academic Issues
Money, Budgeting and Benefit Advice

Latest News

Get in touch

Hull University Union
University of Hull,
Student Central,
Cottingham Road,
Charity #: 1152549
Company #: 8475916

01482 445361
Internal: 4000