University can be the best time of your life, but as with anything, there may be times when you feel that you are struggling. If you feel like things are mounting up and you need some practical advice, our Advice Centre is here to support, advise and guide you through your student journey.
For free, confidential and impartial advice the Advice Centre is the place to go, about any issues you may face as a student. Whether it’s problems to do with student finance, other funding, academic problems, housing, Money worries and employment issues (to name just a few). The Advice Centre team are always here to listen and support you in a friendly, relaxed environment.
We actively strive to provide the best service for our students and as members of Advice UK and other advice organisations, we deliver the most current, relevant and accurate information at all times.
So whether you want to talk one-to-one, on the phone or by email, we are here to support you and deal with all queries on a confidential basis. You can check out our handy leaflets or visit us at the Advice Centre on the third floor of the Union building, during our drop in sessions as shown to the right.
We understand that some students are being put under more pressure financially. We can advise you on Student finance and check you are receiving your full entitlement, budgeting techniques, Shorty term loans, benefit entitlement, additional funding for groups such as students with children, and generally ensuring you are aware of all funding options open to you.
Worried about the cost of calling Student Finance? We have a phone available to use free of charge within the Advice Centre, there is also a dedicated Student Finance telephone available to use on the 2nd floor of the Student Union building.
Your education is extremely important. That is why it is vital that you get organised and stay on top of your work. We are here to help if you feel that you have any issue with your course, have problems affecting your studies, and wish to submit Mitigating Circumstances. Also we are here to discuss Academic Misconduct Allegations or you may wish to make a Complaint or Academic Appeal. We can help guide and advise you through the process adhering to University regulations.
For a full list of Academic Issues - please click here.
Whether you’re in University accommodation or private housing we can advise you on your rights regarding repairs, contractual issues, return of deposits and safety issues. Don’t forget to speak to us when house hunting to make sure you get a safe and value for money, property. We will also check your contract before you sign, giving you hints and tips on what questions to ask.
|Advice Centre Reception|
|Advice Centre Adviser|
|Opening Hours (Term Time)
Opening Hours (Non-Term Time)
If you can’t make these times, please get in touch to arrange a more convenient time for you.
|You can also download one of our useful booklets below or pick up a copy from the Advice Centre.
Money, Budgeting and Benefit Advice